The Snake – Shedding Your Skin

In my recent article for the American Library Association, I offered some tips for moving from one industry to another. Just as snakes shed their skin, professionals sometimes need to shed some of the work they’ve done in order to land a new job.

Snakes shed the outer layer of their skin as they outgrow the old one, and even those that are not growing shed; replacing their worn scales with new, healthy skin. Some snakes shed every few weeks, others shed only about once a year. A new layer continuously develops below the surface of the old skin preparing for use. The snake begins the shedding process by rubbing its nose against rocks or other hard objects to start the separation of the old layer from its lips, and then crawls out of its old skin. This is why the old skins are often found intact where they were abandoned.

Whether your need to shed your old skin comes from economic pressure or from a desire for new challenges, any professional seeking to change industries need to first consider these points:

1. Determine What You Like to Do Most

You’ll have more success selling yourself to others if it’s for work you love to do. Employers are looking for what you’ve done in the past five years, so you will have to create links to a new industry by drawing from your most recent employment first.

Within that recent experience, identify the transferable skills. Everyone has them, and employers are looking for them, so determine what measurable, comparable skills are your strengths. Is it Excel? Managing sales teams? Technical writing? Cataloging? Focus on the skills you like.

2. Ascertain Who Else Uses that Skill Set

Take your transferable skill set and look for similar keyword strings on the Internet. Remember to use synonyms. What is “budgeting” to one company may be “forecasting” to another.

3. Consider Your Geographic Mobility

Some areas of the country are hard hit by the economy; others are not. Consider moving to a new area where there is greater demand for the industry you are moving in to. Your chances of finding a job in a new city with lower unemployment are much higher.

While most companies do phone interviews to start, you may be asked to interview in person within a few days. Being in or near the city where you are looking for work is always easiest. Many of us have friends and relatives across the country willing to help out; there are lots of people looking for short-term roommates.

4. Make Yourself Relevant — and Accessible!

Write your resume with the future in mind. Use all the related keywords you’ve found to re-tool your job descriptions. E-mail address and cell phone are fine for contact information, and use a local address on your resume whenever possible.

Obtain interim employment wherever possible. You’ll meet people who need help immediately who can also help you network. Taking temporary employment shows that you have a good work ethic and are serious about learning a new industry.

Strategically network in your desired geographic areas and industries. Join LinkedIn groups and look for job fairs or conferences where you can meet people who work at your target companies. Eighty percent of jobs are obtained through personal networking, not ads or employment agencies.

Consider retooling your skill set by retraining — many state and local governments provide assistance in this area. Contact your unemployment office and your local library to find out about programs offered in your area.

5. Follow Up … then Follow the Golden Rule!

One hundred percent of people leave a first message, but fewer than 15 percent will call a third time. Don’t give up. Keep trying to reach people who may have information for you. (Give them a few days to call back between messages, though.)

Do Unto Others

When you do find a job, make yourself available to others who may need your help and would benefit from the story of your journey.

>>>Based on the overwhelming response to this article, I’ll be hosting 2 interactive webinars this month with a focus on CHANGE:

CHANGING INDUSTRIES 

Learn how to specifically extract relevant experience from your background in order to change industries.  Please join me for a roundtable discussion of EXACTLY how to transform your resume into something that will translate from one industry to another.  The first 10 people to register will receive one on one telephone resume consultations prior to the webinar and have the option to participate as confidential “before” and “after” examples in the webinar.

CHANGING CAREERS 

We will layout unique executable strategies for people seeking to move their careers in a new way altogether.  Explore ideas to help you in choosing where you want to go and making an individual roadmap to get there.   Again, the first 10 people to register will receive a one on one telephone consultation prior to the webinar and have the option to participate as confidential “before” and “after” examples for other participants.

JOIN ME AND OTHERS FROM ACROSS NORTH AMERICA THAT WANT TO SHED THEIR SKIN!  The best way to get new ideas is to participate!

Carolyn Thompson

Tags: accessible, advice, career, careers, changing careers, changing industries, discussion, economy, experience, free consultation, geographic mobility, golden rule, ideas, interim employment, interview, job descriptions, keywords, managing, networking, new career, new industry, new job, participation, resume, retraining, skills, temporary employment, tips, transferable skills, unemployment, webinar

The Koala – Clinging to Success After A Bad Interview!

Have you ever left an interview thinking that you could have done better? Or maybe it was the interviewer who prevented you from showing what you are worth? It seems that bad interviews happen more than good ones and we shouldn’t cling to the negative aspects. Companies interview more than one person for every available position; and it usually takes more than one interview to finally obtain the job. It is understandable that you can’t ace them every time. 

“BAD INTERVIEWS” can fall into a couple of categories:

 1 – An interview where you feel you performed poorly or

 2 – An interview where the interviewer was not prepared or ill-equipped to perform the interview

1.     There’s nothing worse than getting in the car, cab, or subway after an interview and remembering something you wish you would have said better.  It’s the old “shoulda woulda coulda” game and it happens to everyone at some point. Knowing how to let go of the bad and cling to the good is how the Koala stays in the tree. Keeping a journal or jotting down your thoughts helps you to avoid the same mistakes twice and recognize and avoid the “weak branches”.  If you are keeping a well organized job search folder, you can refer back to your previous notes as reminders before the next interview. 

Then there’s the time where you realize you said something you shouldn’t have.  Again, making notes of what went well or poorly will help you avoid repeating mistakes. Do your best to avoid negative topics like, what your boss does wrong, what you don’t like or (worse yet) who you don’t like. Even if you’re feeling comfortable with someone, don’t let them drag you into the gossip mill. Find something positive to say about all those people instead of the easy to point out flaws. The more positive or stronger the topics or branches, the higher you will climb in the interviewer’s regard. For example, working for a boss that is never available could be re-worded to something like “my boss was very active in many parts of the company which required me to make special effort to get on their calendar to get my questions answered which, ultimately, made me a better time manager.”

2.     It is possible a bad interview stems from the interviewer themselves being not adequately prepared or in the proper frame of mind to focus on you at the appointed time. The interviewer seems distracted reading their emails, taking phone calls, or someone pops in. In today’s hectic business climate, interruptions are expected. Don’t take them personally!  Arriving well prepared with a list of questions about the job, the company, and specific projects that have been going on the past six months or so help you to bring these frequently distracted interviewers’ focus on you, the job, and why you are the fittest for the climb.

There’s also the interview where you just don’t hit it off with the person with whom you are interviewing.  There are certain techniques you can use to establish rapport quickly to ensure you navigate the sparse branches and make the best first impression every time. For instance, people like to talk about themselves, so attempt to draw them out!

Remember, interviewing is a subjective exercise. There’s no way you can predict the outcome so the best way to win is to listen carefully to the questions being asked, thinking about “what’s in it for them (the company)” not “what’s in it for you”.  Focus on the company’s needs as they state them and offer specific examples of how you have performed those duties in the past or could contribute directly. 

Be like the Koala and steer clear of the weak branches of conversation, look out for opportunities to climb high on positive topics, and be prepared to wade through a sparse tree and help the interviewer focus.

A few quick tips to keep in mind: Show good manners. Say please and thank you to everyone you meet, not just the decision maker. Dress professionally, even if it’s a casual environment Sit up straight, be engaged in the conversation, and DO YOUR HOMEWORK. Research the company so you know what they do and who their major competitors are so you can ask thoughtful questions. Show them you’re into them…and always send a thank you note!

For a webinar on this topic, please visit http://www.carolynthompson.net/interviewingskillswebinar.htm.

Author of TEN EASY STEPS TO A PERFECT RESUME…available on Amazon.com!
and TEN STEPS TO FINDING THE PERFECT JOB…available on Amazon.com!  

Tags: advice, bad interview, conversation, interview, interviewer, interviewing, Job Search, mistakes, opportunity, preparation, regret, tips

The Tree – Sometimes You Should Use Paper

Almost every day I receive an email that says something like “think before you print”, or “print responsibly to save a tree”.  I was thinking about this, particularly this week, when we had our first run in with a “diploma mill.”  I’d heard about this on 60 Minutes, but never came across one until this week.  While verifying a candidate’s education, an alert came up that their degree was from an unaccredited institution.

This became a huge exercise in research as to what is an accredited institution.  The Department of Education ( www.ed.gov) and the Council for Higher Education Association (www.chea.org) maintain current databases on accredited universities.  I called CHEA and was helped immediately by the first person that answered the phone.  She was amazingly well informed and was able to verify that not all online universities are fully accredited educational institutions.  I was dumbfounded that someone could obtain tuition reimbursement from a publicly traded company to complete a degree with an unaccredited institution.  Essentially, the candidate threw many thousands of dollars of tuition down the drain with an institution that claimed to be accredited, but is only accredited as an “online” institution.

There are reputable on line universities and distance learning opportunities such as the University of Phoenix.  If you’re considering making an investment in online education,  make sure you check with the Department of Education or the kind people at the Council for Higher Education to ensure sure your investment in your future is protected. 

Even if it means buying books, turning in papers and taking notes in an actual spiral notebook, and taking a little longer to get through all your classes, completing your education is not the time to be worried about saving a tree.

For the past 20 years while I’ve been a recruiter, we’ve gone to the university registrar directly whenever possible to verify education or to obtain transcripts.  It’s unfortunate that these disreputable organizations exist, taking people’s money and not giving the education in return for their financial and time invested.  This person lost out on a really great offer because of this situation and now we’ve changed our policies to use The National Student Clearinghouse (www.studentclearinghouse.org ), a third party verification service, before approaching the university directly for transcripts.

Check out my webinar on Job Searching! http://www.carolynthompson.net/jobsearchwebinar.htm

Carolyn Thompson

Author of TEN EASY STEPS TO A PERFECT RESUME…available on Amazon.com!
and TEN STEPS TO FINDING THE PERFECT JOB…available on Amazon.com!  

Tags: accredited institution, advice, education, experience, verification service

The Downturn / Drought – Tips For Survival

Even the jungle has seasons. One of those seasons is a period of less rain called a drought or the dry season. We can think of it as the jungle’s downturn.

Recently the US and World economies have had a period of less prosperity or a drought just like a dry season in the jungle. This is a normal part of the cycle. Droughts help weed out the weak so new species can take hold. They also cause animals to adapt or move in search of food. You must adapt in order to survive and here are some tips on how to survive through this “financial drought.” Droughts tend to strengthen the jungle in the long run just like downturns help to weed out outdated companies or workers who need to improve on their skills set.

The strong survive. You must learn to search for opportunities in new ways and employ those strategies by adapting. If you do this, you will end up stronger in the long run and subsequently, be more successful.

When you suspect that you are going to be laid off or when the layoff actually occurs, you must be polite and accept the news with grace and dignity. You do not want to burn any bridges. Ask about your company’s severance package (if they are offering one) before you leave or get the correct contact information for the HR representative who can help you if you have any questions. You should also thank your manager or boss for the opportunity to work for him or her and ask politely if they would be willing to give you a good reference.  Leave, go home and relax. Regroup over the next few days and then start your job search. Do not take months off because you will be sorry if it takes a while to find a new job and you have already taken time off. The average job search takes 2 weeks per ten thousand dollars (so a $50,000 candidate will take about two and a half months to find a job.)

Adapt. Be honest with yourself. Were you laid off or are you having a hard time finding a job because the job that you do is outdated or no longer needed? Do you have older software skills or is your education light compared to what is normally required to do the job that you want? If your answer to these questions is yes, you need to improve your skills to compete in the market.

If you are sending out resume after resume online and are not getting any call backs, you need to adapt the way that you are conducting your search. Be sure your resume is well written. A good resource for this is Ten Easy Steps To a Perfect Resume by Carolyn Thompson available on Amazon.com. You can also have a recruiter or friend read your resume for grammar and ease of understanding. If you know a company has a job and you have not heard back after submitting your resume, call the manager directly and ask if they have seen your resume yet. For example; if you applied for an AP Processor position and you haven’t heard back, call the company and ask to be connected to the AP Manager. When you get them on the phone, ask if they have seen your resume and offer to send it over for their review.  Trust me, this works!

Remember, everything has a time of plenty and times that are lean.  It is natural. By staying strong and adapting, you will come out of the other end stronger and better prepared than you were before.

Webinars on Resume Writing and Job Search Techniques are available at http://www.carolynthompson.net/webinars.htm

Jake Hanson
Senior Associate, CMCS

Tags: adapt, advice, drought, economy, education, layoffs, opportunities, resume, strategies

Bug Bites – First Impressions in the Jungle

I remember my first jungle visit very well.  I was reminded of my experience for weeks with the thousands of bug bites that overran my entire body.   Little did I know that my lightly scented daily moisturizing lotion was an immediate attraction for every type of biting fly, mosquito, spider, and gnat in the entire continent of Australia.  But, I learned from that experience.  The next opportunity I had for a jungle visit, this time in Puerto Rico, I skipped the lotion and had a great visit to the rainforest canopy and floor that didn’t leave me itching for weeks.

First impressions count. 

The last couple of weeks have been incredibly busy in our office.  Lots of new jobs coming in and MANY people who have been looking for the past few months called to tell me they had gotten offers and were moving on to new positions.

As the job market begins to pick up, it’s increasingly important to mind your p’s and q’s with regards to making first impressions.  You don’t EVER get a chance to take back that first meeting.  A friend of mine, Therese Baker from Abbtech, said to me the other day: you’ll never have the same conversation with the same person twice.  It got me thinking about first impressions, so next week, I’m presenting a webinar on the subject of making a great first impression; I hope you’ll join in on the discussion register here. 

In the meantime, keep these points in mind today as you meet someone new. Whether it’s a meeting at work, an interview, or a charity event you’re attending.  You never know who you are going to meet and where that meeting might lead, so make every first impression count:

·         Be yourself, at ease, and appropriately dressed.

·         Be on time and smile. 

·         Have good posture, grooming and be confident without being cocky.

·         Make meaningful small talk-find something in common with everyone.

·         Have a confident handshake

·         Use the person’s name when you can.

One of my close personal friends today is someone that I met randomly in the hallway at work ten years ago.   Had he never stopped me to ask directions, we never would have had the exchange that we had the second time we crossed paths again later that day.  Make each conversation you have meaningful and positive.  You never know where it will lead!

For a Webinar on how to make a GREAT first impression visit: http://www.carolynthompson.net/makingagreatfirstimpressionwebinar.htm

Carolyn Thompson

Author of TEN EASY STEPS TO A PERFECT RESUME…available on Amazon.com!
and TEN STEPS TO FINDING THE PERFECT JOB…available on Amazon.com!  

Tags: advice, experience, first impressions, interview, jobs, webinars

The Bear – Conquering Your Fears

There’s a famous fable about a skunk, a lion and a hawk who debated as to which of them was the most dangerous and feared animal in the jungle.

The hawk claimed to be “top dog”: “I win because I hit ’em from above, and from above, I have the best view of all. I can see things nobody else can!”

The lion rejoined: “Nonsense! I’m the most powerful animal of all, with the longest, sharpest, teeth and claws. I’m the most dangerous, for sure!”

Then the skunk said: “I can stink up the whole jungle and run out every man or beast in the territory.”

And so they argued, on and on, until a big old bear came along and swallowed the three of them, Hawk, Lion and Stinker!

With the uncertainty we are all faced with every day, losing your job is high on the list of people’s fears right now.  Anxieties are high in both the executive office and in the sea of cubicles where all the work is actually done.  Here are a couple of tips for quelling your anxieties so you can conquer your fears so if the Bear (layoffs) comes along, it won’t kill you.

• 1. Start by identifying the source of your worry.   In the case of your job is it the loss of pay or the dreaded job search that you just don’t feel like doing right now? Talking to someone about your fears or concerns can help differentiate between the products of your imagination and those things truly deserving of worry. It helps to know if the source of your worry is something you can control, or something over which you have no control. If the cause of your worry is something you can affect, then channel that worry into action.
• 2. Ask yourself, “What’s the worst thing that can happen if my fear becomes reality?”  Think it through logically.  If you are prepared for the worst, you can make a pro-active plan for dealing with the cause of your worry and then carry it through. Such a reaction is a positive use of worry helping you to overcome potential problems and threats. However, if there is nothing you can do about the source of your worry, it’s just as important to act to counter that worry, rather than letting it build up harmfully inside you. You need to learn to let go. If something beyond your control might happen, it either will or won’t. Worrying about it will produce only harmful, not positive results.
• 3. Another strategy is to simply switch gears. Think of something over which you do have control. Turn to an enjoyable activity, perhaps with a friend, and focus on that rather than the source of your worry. Look to exercise, a fantastic way to relieve stress, burn calories, decrease depression and refocus your attention. Your goal is to stop the worry before it has the opportunity to take control of your emotions and thoughts. You must work quickly and strike when you first become aware of the negative thoughts that fuel worry. Do something, no matter how small, to help you refocus: exercise, splash cold water on your face, snap a rubber band, call a friend, or even imagine a big flashing stop sign in your mind’s eye.

Admittedly, it does take practice to refocus your thoughts away from worry to something positive. However, it can soon become second nature to relax, exercise or change thoughts, rather than resorting to counterproductive worrying.

And sharing your worry in the workplace with colleagues is just like putting leftovers in a trashcan at your campsite in the jungle…the Bear will come straight to you if you invite him!

Carolyn Thompson

Author of TEN EASY STEPS TO A PERFECT RESUME…available on Amazon.com!
and TEN STEPS TO FINDING THE PERFECT JOB…available on Amazon.com! 

Tags: advice, community, control, economy, fear, layoffs, proactive, relieve stress

Free Resume Workshop in MD April 23rd

CAROLYN THOMPSON, Author of TEN EASY STEPS TO A PERFECT RESUME is a leading FREE TO THE PUBLIC resume workshop Thursday, APRIL 23rd in MD.

The job market is very competitive right now, so it’s important to have an informative and complete resume. It’s often difficult for people to narrow down what’s important and what’s not on their resume. TEN EASY STEPS TO A PERFECT RESUME gives a solid roadmap to anyone looking to create a well organized, content driven, resume. Please bring your current resume to work from, and a friend! Whether you are looking for a job now, just need to update your resume, or have no idea where to start, this FREE WORKSHOP is for you!

Location:THURSDAY, APRIL 23rd, 2009 at 3pm.
MARRIOTT BWI
1743 West Nursery Road, Linthicum Heights, MD 21090
After Carolyn’s Presentation at the Baltimore Metro Area American Payroll Association Luncheon.

We’ll go through the Ten Steps, discuss them in detail, and answer individual questions as time permits. Copies of the book are available on Amazon and in select bookstores and libraries.  Post workshop individual resume critiques are also offered.

Carolyn’s second book in her series is now available at Amazon; TEN STEPS TO FINDING THE PERFECT JOB.

Tags: community, economy, resume, resume workshop

The Tiger – Stripes Run Deep

Tiger stripes are as individual and unique as human finger prints. They also act as the perfect camouflage in tall weeds and grasses. But, did you know that if you were to shave the fur from a tiger it would still have stripes? 

To be a true tiger, an elite top member of the food chain, your stripes have to run deep beneath the surface. So, as you prepare yourself and your resume, to embark on a new job search because you’ve been laid off or fear that you’ll be laid off in the near future, remember, in the Job Search Jungle you can’t hide behind the stripes on your resume. You have to deliver. 

Are you presenting factual information that faithfully represents your skills and work experience? In our current competitive job market with so many talented folks unemployed, employers are being extra particular with their next hire. The successful new hires must possess all the skill requirements of the job and be ready to hit the ground running! If you’ve already been laid off, now maybe the perfect time to update your skills and education by taking a computer class, attending a workshop, or finally enrolling in school to obtain your AA, BS, MS or MBA.

Make some inner stripes that will shine out on the surface and make you a true tiger in the Job Search Jungle!

Courtnie Cho
Partner, CMCS

Tags: education, layoffs, resume, training

The Crocodile – Survivor, Adaptable

Crocodiles have been around for over 250 million years. They have outlived the dinosaurs. In contrast, you have been around for a much shorter period of time and your career probably took shape within the last decade or two. Right now, our economy is in a state of flux and things are uncertain. What can we learn from these amazing survivors, crocodiles?

Be opportunistic. Crocs see a fish and they eat it. They see a bird land on the water in the pond, they eat it. A zebra comes down to the river to drink, and the crocodile attacks. Crocs eat whatever they can, whenever they can. This helps them to survive. You should be opportunistic at the office too. Pick up responsibilities at work that no one else seems to want to do and do them well. Be the first to volunteer to help the new employee with a project.  Offer to do that spreadsheet that no one else wants to put together. Come in on a Saturday to help out. Be productive, opportunistic and you will shine in your manager’s eyes.

Get plenty of rest. Take a hint from crocodiles. Picture a river delta in Africa where the crocodiles rest away the heat of the day so that they can be alert and ready to hunt in the evening or early morning. This is true for you too. Go to bed at a decent hour every night. Save parties and late nights for weekends. Work out, maybe get a massage. Take a break. If you take time to rest, then you will be ready to work hard when you need to and will get more done.

Protect yourself. Crocodiles have teeth and scales to protect themselves. Your career should have some armor too. What type? Education, skill set and work ethic all help armor you from layoffs. If you have a solid skill set, better education, and stronger work ethic than those around you, chances are that you will not be the next person downsized. Utilize your company’s education reimbursement benefit if they offer one, or invest in yourself if they do not in order to keep your skills and education current. Learn how to do something that others in your office are not good at or are weak in such as learn Macros and Pivot tables in excel if no one else knows how to do them well. Work ethic will help to protect you too. Be sure to put in a few extra hours at the office, follow up on projects and with clients. Be an asset to your organization. 

Adapt, survive. That is the name of the game. Do not get stuck in workplace mud of laziness, exhaustion and an old, outdated skill set or you may find that you have become the next fossil.    

Tags: adapt, advice, economy, education, opportunities, training

The Lion – Becoming The King Of The Jungle

Lions are known as the King of the Jungle because they are at the top of the food chain.  Few animals will challenge a lion, except for maybe hyenas.

How do you become the lion at work?  One sure fire way is to consistently exceed expectations. If you output excellent results time after time, it will become rare that your work will be under a microscope.  You can exceed expectations by putting forth initiative, being creative, and learning to anticipate needs.  How many times has your boss asked for something and you already have it prepared?  That type of proactive work will set you apart from your reactive peers.  Also remember that an outstanding employee doesn’t just do their job, they go above and beyond.  Anticipating needs before they happen is just one step to take.  You also have to take that extra step or two and deliver the quality of work that won’t be expected, which involves thoroughness and creativity.  Soon you will be the “go-to” person.

Follow your instincts and outperform all the other animals in the kingdom.  You could be sitting in the lion’s den!  Just remember to watch out for the hyenas….

Mimi Kim
Partner, CMCS

Tags: advice, initiative, job security